FAQ

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SAGHI Wine FAQ - Your Questions Answered

Welcome to the SAGHI Wine FAQ page! Here, you’ll find answers to all your questions about our wine selection, ordering process, shipping policies, and more. Whether you're looking for personalized wine recommendations, details on delivery, or information about our return policies, we've got you covered. Browse through the FAQs to get the most out of your SAGHI wine experience!

What types of wine does SAGHI offer?

SAGHI offers a wide variety of wines, including red, white, rosé, sparkling, and dessert wines. Our selection features wines from renowned vineyards around the world, providing options for every palate and occasion.

How can I place an order for wine on SAGHI?

To place an order, simply browse our wine selection on the SAGHI website, add your desired bottles to your cart, and proceed to checkout. You can complete your order by entering your shipping and payment details.

Does SAGHI deliver wine to my location?

SAGHI delivers to many regions across the UK and Globe. You can enter your zip code during checkout to confirm delivery availability in your area. We are continuously expanding our delivery Destinations to serve more customers. You can also visit our delivery page for more details. 

What is the typical delivery time for wine orders on SAGHI?

Delivery times vary based on your location, but most orders are delivered within 1-7 business days. Expedited shipping options may also be available during checkout for faster delivery.

Are there any age restrictions for purchasing wine from SAGHI?

Yes, you must be at least 18 years old to purchase wine from SAGHI. We comply with all legal requirements, including age verification at the time of purchase and upon delivery.

How does SAGHI ensure the quality of its wines?

SAGHI works closely with trusted wineries and suppliers to ensure the highest quality. Every wine in our collection is carefully selected and reviewed by experts to meet our standards before being made available to customers.

Can I get personalized wine recommendations from SAGHI?

Yes, SAGHI offers personalized recommendations based on your taste preferences. You can take our wine quiz or consult with our experts to receive tailored suggestions that match your style and occasions.

What are the shipping fees for ordering wine on SAGHI?

Shipping fees depend on your location and the size of your order. SAGHI often offers free shipping on orders that meet certain thresholds. Check our shipping policy or enter your order details during checkout to see applicable fees.

Does SAGHI offer any discounts or promotions on wine purchases?

Yes, SAGHI frequently offers discounts, promotions, and seasonal sales on select wines. You can sign up for our newsletter to get 10% discount on your first order and stay informed about upcoming offers or check our website for the latest deals. We have also offer to our customers loyalty program.

How can I track my wine order on SAGHI?

After placing an order, you will receive a tracking number via email. You can use this number to track the status of your delivery through the carrier’s tracking system.

What payment methods are accepted for wine purchases on SAGHI?

SAGHI accepts major credit cards, debit cards, and digital payment options like PayPal. We also offer secure checkout to ensure the safety of your payment information.

What is SAGHI’s return policy for wine?

SAGHI accepts returns of unopened wine bottles within 30 days of purchase. If there is an issue with your order, such as damaged bottles, we will provide a full refund or replacement. Please contact customer service for assistance.

How does SAGHI handle out-of-stock wines?

If a wine you order is out of stock, SAGHI will notify you immediately. You will have the option to choose a similar wine or receive a full refund. We strive to keep our inventory up to date to minimize such instances.

What should I do if my wine order arrives damaged?

If your wine arrives damaged, please contact our customer support team as soon as possible. We will arrange for a replacement or a refund. Be sure to keep the packaging and take photos of the damage for documentation.

Are there customer reviews available for wines sold on SAGHI?

Yes, customer reviews are available for most wines on the SAGHI website. You can read reviews from other customers to help guide your purchase decisions and leave your own feedback after enjoying your wine.

Can I buy wine in bulk on SAGHI?

Yes, SAGHI offers bulk purchasing options for events, businesses, or personal collections. We also offer discounts for bulk orders. Contact our customer service team for more information on bulk pricing and availability.

Does SAGHI offer organic or biodynamic wines?

Yes, SAGHI features a range of organic and biodynamic wines. These wines are made using sustainable practices and are free from synthetic chemicals, making them an excellent choice for eco-conscious wine lovers.

What types of corporate gifts does SAGHI offer?

SAGHI offers a wide range of premium wines and spirits, gift packs, and customizable gift options. Our corporate gifting solutions can be tailored to suit any occasion, from client appreciation and employee rewards to holiday gifts and event giveaways.

Can I customize my corporate gifts?

Yes, we provide customizable options, including personalized messages, branded packaging, and a selection of products that can be chosen to match your preferences. Contact our team to discuss specific customizations.

Do you offer discounts for bulk orders?

Yes, we offer competitive pricing and discounts on bulk orders. Contact us for more details on volume pricing for corporate gifts.

How does delivery work for multiple recipients?

We offer streamlined multi-address delivery options, allowing you to send gifts to multiple recipients in a single order. You can upload recipient addresses through our order form, and we’ll handle the logistics.

What are your delivery options and costs?

We offer free delivery on orders over £99 per address. For orders under £99, a standard delivery fee of £7.95 applies. Expedited and express delivery options are available upon request.

How do I place a corporate order?

To place a corporate order, simply fill out our Corporate Gifting Order Form and email it to our team at [email protected] . We’ll review your form, confirm your order, and provide a quote.

What is the turnaround time for corporate orders?

The turnaround time depends on the order size and customization requirements. Typically, orders are processed within 3-5 business days, with delivery options available to suit your timeline.

Can I track my corporate order?

Yes, once your order is dispatched, you will receive tracking information for each delivery. For multi-address orders, each recipient's delivery can be tracked individually.

What payment options are available?

We accept various payment methods, including credit/debit cards, bank transfers, and corporate accounts (subject to approval). Contact us to discuss your preferred payment method.

Is there a minimum order quantity for corporate gifting?

We do not have a minimum order quantity. Whether you're sending one gift or a hundred, SAGHI is here to accommodate your needs.

Can SAGHI assist with international corporate gifting?

For international delivery options, please reach out to our team to discuss your specific requirements.please also check our delivery information page.

What is your return policy for corporate orders?

Due to the personalized nature of corporate orders, returns are generally not accepted unless the items arrive damaged or incorrect. Please review all order details carefully before confirming.

Who can I contact if I need assistance with my corporate order?

For assistance, you can reach our Corporate Orders team via email at [email protected]. We’re here to help with any questions you may have.

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